Returns & Exchanges

At Simplicity Laser, we want you to be completely satisfied with your skin and hair removal journey. If your results or experience do not meet expectations, we offer a straightforward process for service credits or refunds on eligible unused treatments.

Return Process

• 1.
  Contact Guest Services

  Reach out to our support team within 14 days of your purchase to initiate a return or discuss concerns regarding your treatment package.

• 2.
  Review Eligibility

  Our team will review your account to ensure treatments have not been utilized and verify that the request falls within our 30-day satisfaction window.

• 3.
  Processing Approval

  Once approved, we will process your refund to the original payment method or apply a credit to your account for future beauty services.

• 4.
  Confirmation

  You will receive an email confirmation once the transaction is complete, with funds typically appearing in your account within 5-7 business days.